Our Office & Services

Office Hours Day
8:00 am to 6:00 pm Monday - Thursday
8:00 am to 5:00 pm Friday

Our office, as well as the offices below, will be open until 7:00 pm during the first payment deadline of the term and the first four days of class (Fall/Spring) and first two day of class (Summer I/Summer II).

Office Location
Admissions and New Student Services SSVC
BronCard Office ACSB 1.101
Campus Housing UCTR 305
Center for Online Learning Teaching and Technology (COLTT) EDUC 2.202
Disability Services Office UCTR 108
Emergency Loan Office MASS 3.102
Graduate Office MASS 1.158
International Admissions and Services
(open til 7:00 on first days of class only)
LEAC 156
Office of the Registrar SSBL 1.150
Parking Services Office ASFC 1.201
Payments and Collections Office SSBL 1.145
Student Financial Services SSBL 1.192
Student Health Services STHC
Testing Services CESS 1.101
1407 E. Freddy Gonzalez Dr.
University Academic Advisement Center (UAAC) SOUH 101A


Please consult the Graduation website concerning the following topics about graduation and commencement.  If you have completed 90 hours or more you need to apply.  Check the Graduation Deadlines page to apply for graduation before the deadline. Graduate students can check the Graduation Policies and Procedures page on the Graduate Studies website.

Your Student Records

Please consult the Registrar's website concerning the following topics about your student records.

Enrollment Certification

Verification of student enrollment is performed by the National Student Clearinghouse.

Family Rights and Privacy

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. More information on this can be found on the Registrar's site under Student Records.

Important Phone Numbers

Please consult the UTPA Department Directory to look up administrative and academic phone numbers. The UTPA People Directory can be used to search for faculty and staff information.


For questions regarding Registration, please contact the Office of the Registrar:
Student Services Building, Room 1.150
Phone: (956) 665-2201
Fax: (956) 665-2212

For questions regarding Financial Aid, please contact the Office of Student Financial Services:
Student Services Building, Room 1.192
Phone: (956) 665-2501

For questions regarding your Student Bill, Tuition Balance or installment plans, please contact Payment and Collections:
Student Services Building, Room 1.145
Phone: 956-665-2715
FAX: (956) 665-7060

For questions on applying for an Emergency Tuition Loan or the status of your existing Emergency Tuition Loan, contact the Loan Collection Office:
Administration Building, Room 214
Phone: 956-665-2191 or 956-665-2723

For technical assistance to log in to your account or to reset your password, please contact , (956) 665-2020.