Requesting Your Student Records
Records Request Policy
A student’s file will remain in the DS office for 5 years from his/her graduation date or from the last semester services were rendered. Files are then transferred to UTPA Records Management Department to be stored for an additional 2 years. Upon completion of these seven (in total) years, the student’s file is to be shredded. To request a copy of all or part of your records from The Disability Services office (DS) under “The Freedom of Information Open Records Act” you may send your written request directly to a member of the DS staff at
1201 West University Dr.
University Center #108
Edinburg, TX 78539
or you may e-mail your request to firstname.lastname@example.org. Per UT System policy, the University cannot accept verbal requests for open records.
Please include the following information in your request: your name, student ID number, (if not a current student, a Social Security number), date of birth, contact information and specific request (i.e., which records and a period of time covered).
Specifically state whether you want:
- Entire DS file including electronic case notes
- Part of the file (i.e., assessments, accommodations letters, correspondence)
You may also contact the Disability Services office at (956) 665-7005 or email@example.com for further instructions.