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Information Technology
Service Management

 

What is Process Governance Management?

The purpose of Process Governance is to develop precise, understandable and consistent processes within Information Technology ensuring support for UTPA’s overall mission. The foundation of all processes is rooted in consistency, communication and training, understanding of roles, interdependencies, and added value consistent with ITSM Building Principles.

Process Governance Committee

Our Committee

Name Title and Role Representing
Jeffrey Graham Vice President for Information Technology,
Project Manager
IT Division
Frank Zecca Executive Director,
stakeholder
IT Services
Kumar Raman IT Director,
stakeholder
IT Internet
Omar Cantu IT Director,
stakeholder
IT Support
Anne Toal IT Director,
stakeholder
IT Assessment
Esther Dominguez IT Project Manager,
stakeholder
IT PMO

Status:

 

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