2008 Annual Report
Read what the Division of Information Technology accomplished in the past year, and meet the people who work here. 4.35MB
Technology Corner
IT’s Blog is the first place to look for news and announcements of what’s happening, discussions of technology trends, and your comments.
eBooks Project Blog
The Division of Information Technology is piloting an eBooks project starting Fall 2009. Ongoing updates and announcements about the project will be posted on the eBooks blog.
Support FAQ's
What is an Oracle account?An Oracle Account is where Full-Time, Part-Time, Direct Wage, and Work Study employees are able to access their time cards online, check personal information, benefits, pay stub, and W2 form.
I am no longer a UTPA student can I still use my e-mail?Your UTPA e-mail account will stay active as long as you check it frequently, even after you graduate. If more than 100 days passes, before you check your email, it will be deactivated and all of your messages will be deleted. You can reactivate your account, (on your own by contacting hotmail if you have already graduated, or you can come by the IT Service Desk if you have not graduated), in order to keep using your UTPA E-mail account.
What is Barracuda Spam Firewall email message that I am receiving?The Barracuda Spam Firewall is a stand-alone system dedicated to running programs that filter out spam and viruses from our email. All email arriving at UTPA first passes through this filter. A variety of methods are used to test email. First, the email is compared to a "blacklist" of known spammers. Most spam originates from a relatively small number of hard-core spammers, and many of their email servers are tracked by anti-spam services, who publish these blacklists. Similarly, most spammers send the same message to millions of recipients making it possible to "fingerprint" bulk mailings and then test our incoming email against that fingerprint. Finally, and most powerfully, the system employs Bayesian statistical analysis of every recipient's own email to distinguish good email from bad. The system will actually learn the difference between your own personal valid email and your spam. Every piece of incoming email is assigned a score based on these tests. Email assigned exceptionally high scores is certainly spam and is "blocked", that is, it is simply deleted. Email that is probably, but not certainly, spam is saved, but "quarantined" on the spam filter. The remaining email is probably all valid and is passed on to the email server for delivery.
