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Frequently Asked Questions

Do I have to buy a permit to park on the UT-Pan American Campus?

If you plan to park your vehicle on campus Monday through Friday, 7:00 a.m. to 11:30 p.m. you will need a permit. This includes evening students, faculty/staff and visitors.

What do I need to obtain a permit?

A University ID for if you live off campus and both a University ID and License plate number if you live on campus.

If I forget my hanging permit at home, can I still park on campus and not receive a citation?

Important: In order for your hanging permit to be valid, it must be properly hanging from you rearview mirror and clearly visible from the outside (it is the permit holders responsibility to make sure the permit is visible). If you forget your permit, you will need to pick up a temporary permit for that day or be subject to a fine.

What happens if my permit is lost or stolen?

Your permit should be treated as personal property. If it is lost or stolen, you will need to purchase a new one at its full price. If your car is stolen with permit, you can receive a replacement, provided a report of its theft is filed with the University Police Department. There is a replacement fee.

Can I loan or sell my permit to someone else?

No. Parking permits are not transferable between owners. The permit owner will be responsible for all citations issued to vehicles displaying their permit.

If I live on campus, dorm or apartment, where can I park and do I need to purchase a parking permit?

Dormitory and apartment residents are entitled to one (1) free of charge parking permit once confirmation of campus residency is provided to the Parking Services Office.  Parking is limited to gray "Resident” marked spaces. 

I drive a convertible. What do I do?

If your vehicle is a convertible, or you are somehow prevented from locking your vehicle, you may be entitled to purchase a decal or a repositionable permit.

When is the deadline for refunds?

No refunds are issued after the 12th class day during Fall and Spring, and 4th class day during the summer sessions.

What will happen if I do not pay my campus parking citations?

If you do not pay your citations within the 10 calendar days, you will be charged a $5 late fee for each ticket. We will send you a letter to remind you of your debt. We will also place a hold on your registration, grades and transcripts. If you have three or more overdue citations, you will go on our “Boot” list.

When your car is “booted”, it will be immobilized, on-campus, for two days. If, after two days, you still have not paid our citations, your vehicle will be towed from campus at your expense. There is also a $25 fee for boot removal.

What if I am temporarily disabled?

If you are temporarily disabled, go to Student Health Center Room 1.107. Sign the application given to you. Bring the application to the Parking Services Office and we will issue a temporary disabled permit.

At what time can I park in a Zone 3 faculty/staff parking space?

Zone 3 parking spaces become unreserved after 7:00 p.m. Monday-Friday unless otherwise specified by posted sign. Zone 3 spaces also become unreserved all day on weekends and University approved holidays. Note: Zone 3 parking spaces are enforced year round including dead days, in-between semesters, spring and Christmas break.

Who may appeal a citation and how many days do I have to appeal it?

Any person who has received a University citation may file a request to have the citation reviewed. The appeal must be filed with the Parking Services Office no later than 10 calendar days after the citation is issued. If an appeal is not filed within this time, the citation is deemed final. Students may file an appeal online through ASSIST. Faculty, staff and visitors may submit an appeal to parking@utpa.edu