Look down below to see if the information provided can resolve your issue. If not submit a ticket, or see if we are online to chat by going to: COLTT Help Request
Sometimes you may get an error message upon starting Second Life that claims your drivers are out-of-date or unsupported. First, download the latest drivers for your graphics card and install them. If you've recently done so and have the latest drivers, uninstall them completely, then reinstall.
Graphic Cards Issues: http://wiki.secondlife.com/wiki/GraphicsCards This page is for detailing compatibility issues that certain graphics cards have with Second Life.
Reducing Lag in Second Life: In your Second Life Application:
- top menu select Me (or Avatar if using Firestorm)
- Graphics tab
- select Low
- Then click Apply.
One of the most common problems that happens in Second Life is having auidio issues, problems like:
- I can't hear anyone, but I can hear typing
- My mic is not working
- Voice is being intermitent
Visit Firestorms Voice Issues webpage and follow the instructions listed
Visit Firestorm Troubleshooting to see if your problem is listed there.