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Communication

Certificate in Business Communications

Cost: $149.00
PDU: 10 | CEU: 1
Access Time: 60 days
 

Because corporate higher-ups and stakeholders can't support your ideas—or recognize you for them—without first understanding what they are, communicating clearly and concisely in written and oral formats is critical to your professional success.

From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this suite will help you create presentations and workplace documents that inform and persuade.

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The course offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using e-mail appropriately in an organizational setting, and revising for wordiness, unnecessary phrases, redundancy, and jargon.

Each 3 to 5 hour, self-paced course offers an assortment of interactive exercises, selected readings, and self-assessments that will engage you and help you practice effective business writing.

Our Ask the Expert feature connects you to a network of experts ready to answer any content-related questions you have. You can expect to receive a response within 24 to 48 hours, though some questions are answered the same day they are sent.

Upon successful completion, you can download a printable certificate of completion for this online course suite. The course has no textbooks or prerequisites.

Courses include:

  • Effective Business Writing
  • Effective Presentations

 

Please click on module titles for details

The modules below are included in the certificate program as a package, but are also designed to be standalone courses with individual course fees for those who wish to gain knowledge in a specific content area. Upon completing the course requirement, participants will be able to print out a certificate of completion.

Effective Business Writing

Cost: $125.00
PDU: 5   |   CEU: .5
Access Time: 30 days
 

The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

After completing this course, you'll be able to:

  • Recognize the difference between ineffective and effective writing
  • List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
  • Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
  • Employ formal and informal outlining techniques
  • List and recognize techniques for overcoming writer's block
  • Recognize the importance and dangers of writing quickly
  • Revise for wordiness, unnecessary phrases, redundancy, and jargon
  • Write more effective emails and recognize the appropriate use of email in an organizational setting
  • Employ checklists for organizing, writing, and revising

Target Audience: This course is designed for adult learners with a foundational knowledge of writing and grammar.

Level/Prerequisites: Introductory/No Prerequisites

Estimated time to complete: 4-6 hours

Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Required Material: This course does not require any additional purchases of supplementary materials.

 

 

Effective Presentations

Cost: $125.00
PDU: 5   |   CEU: .5
Access Time: 30 days
 

The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create effective presentations. Since many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint.

After completing this course, you'll be able to:

  • Recognize what makes communication effective
  • Understand the elements in the communications process
  • Organize your communications and presentations
  • Understand PowerPoint graphic rules of thumb
  • Create an effective summary slide
  • Describe and employ the four steps of purposeful communication in your presentations.
  • Understand the forecast, present, and echo structure for presentations.
  • Recognize key visual considerations for PowerPoint slides and presentations.
  • Understand how to organize and create PowerPoint presentations.
  • Revise PowerPoint slides to make them more effective.
  • Understand the success factors for face-to-face presentations.

Target Audience: This course is designed for adult learners with a basic understanding of and experience with PowerPoint.

Level/Prerequisites: Introductory/No Prerequisites

Estimated time to complete: 4-6 hours

Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Required Material: This course does not require any additional purchases of supplementary materials.

Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.